Coverage: Vikara Saunas offers an industry-leading warranty for its sauna range. The warranty includes:
- 2-year heater warranty
- 2-year cabin warranty
- 2-year electrical warranty
All warranty claims must be pre-approved by Vikara and serviced by Vikara accredited service dealers, unless specifically authorized by Vikara customer service.
Exclusions: The warranties do not cover damages caused by abuse, misuse, improper usage, conjunctive usage with other equipment, repairs not performed by Vikara accredited service dealers, or commitments made by external warranties. General maintenance, as outlined in the owner’s manual, is the responsibility of the purchaser.
Transferring Warranty: The warranty is valid only for the original owner of the equipment and is not transferable. Vikara Saunas' obligation under this warranty is limited to repairing or replacing products at its discretion.
Other: This warranty complies with all Australian Consumer Rights applicable to this product. For any queries or concerns regarding your Vikara Saunas purchase, please contact our customer service team.