General Questions
Why Choose Vikara Saunas?
At Vikara, we are committed to providing superior quality saunas that are meticulously crafted using the latest technology and premium materials. Our products are designed to deliver exceptional performance, durability, and a luxurious experience, setting them apart from other brands.
Installation Services:
Some assembly may be required for our products, and detailed instructions are provided. For complex installations, we recommend professional assistance to ensure proper setup and safety. Installation services can be arranged upon request.
Energy Efficiency:
Yes, our saunas are designed to be energy efficient. They incorporate modern technology to ensure optimal energy usage without compromising performance.
Warranty Information:
Our products come with a standard 2-year warranty to cover manufacturing defects and malfunctions. Warranty duration may vary by product; please refer to the product description or contact our customer support for specific details.
Health Benefits:
Saunas can help improve blood circulation, relax muscles, reduce stress, and promote detoxification through sweating.
International Shipping:
We offer international shipping to many countries, with delivery times varying based on the destination. Please refer to our shipping policy or contact our support team for more information.
Maintenance:
Our saunas are designed to be low-maintenance. Regular cleaning and occasional inspections are recommended to keep them in optimal condition. Specific maintenance guidelines can be found in the product manuals.
Safety Considerations:
Safety is paramount to us. Please carefully read and follow the user manuals provided with each product. For saunas, it's important to stay hydrated and avoid prolonged sessions at excessively high temperatures.
Special Features:
Many of our products come with a range of special features to enhance your experience. These may include adjustable temperature controls, chromotherapy lighting, Bluetooth-enabled sound systems, and ergonomic seating, among others. Check the product descriptions for specific features.
30-Day at Home Trial:
If you are not satisfied with your Vikara Saunas product, you can request a return within 30 days of delivery. Please note that our guarantee does not cover ordinary wear and tear or accidents caused by improper use, subject to the terms of our limited warranty.