Warranty Claims and Returns

Your satisfaction is our priority at Vikara Sauna. While we take pride in the superior quality of our saunas and ice baths, we understand that issues can arise. Our dedicated team is ready to assist you, ensuring minimal disruptions to your relaxation and wellness routine. We maintain a comprehensive inventory of replacement parts for our signature products. In the rare event that a specific part is not available, we will promptly source it for you. For assistance or updates on your claim, please contact us at 0412 176 319.

Product Care

To maximize the lifespan of your Vikara Sauna and preserve your warranty, we have created detailed Product Care Guidelines. Following these guidelines is essential for maintaining your product's durability. Our commitment to ensuring you get the most value from your purchase starts with careful maintenance.